FAQS
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Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.
General Questions
What fields are your UAV products suitable for?
Our drones are widely used in agricultural operation, surveying & mapping, equipment inspection, environmental monitoring and emergency rescue scenarios.
Do you support customized UAV solutions?
Yes. We provide tailored products and one-stop solutions to meet different industry and usage demands.
Product Questions
Are your agricultural drones multi-functional?
Most models support both pesticide spraying and seed/fertilizer spreading for higher working efficiency.
What about the safety performance of your drones?
All drones are equipped with omnidirectional obstacle avoidance system to ensure stable and safe flight.
What is the maximum load capacity of your products?
We have multiple models with different load capacities to choose from, covering light to medium load demands.
Operation & Training
Is professional training provided after purchase?
We offer systematic technical training to help users master operation and daily maintenance quickly.
What is the effective flight range?
The standard flight radius is within 2000 meters, meeting the needs of large-area field operations.
After-sales Service
What is your warranty policy?
We provide standard warranty service and long-term technical support for all products.
How to get technical support when problems occur?
You can contact our after-sales team anytime via email or online channel for prompt assistance.